Return & Refund Policy

Return & Refund Policy

Updated at 2022-09-01

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:


  -Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to KiiCART B2B Marketplace , that is responsible for your information under this Return & Refund Policy.

  -Customer: refers to the company, organization or person that signs up to use the KiiCART B2B Marketplace Service to manage the relationships with your consumers or service users.

  -Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit KiiCART B2B Marketplace and use the services.

  -Service: refers to the service provided by KiiCART B2B Marketplace as described in the relative terms (if available) and on this platform.

  -Website: KiiCART B2B Marketplace ."’s" site, which can be accessed via this URL: https://kiicart.com/

  -You: a person or entity that is registered with KiiCART B2B Marketplace to use the Services.



Return & Refund Policy


Thanks for shopping at KiiCART B2B Marketplace . We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.


As with any shopping experience, there are terms and conditions that apply to transactions at KiiCART B2B Marketplace . We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at KiiCART B2B Marketplace , you agree to the terms set forth below along with Policy.


If there’s something wrong with the you bought, or if you are not happy with it, you have 2 weeks to issue a refund and return your .


If you would like to return a product, the only way would be if you follow the next guidelines:


   -The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.



Refunds


We at  ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.


Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.


We carry out thorough quality check before processing the ordered item. We take utmost care